We understand there still some opportunity areas to work and improve, but it is with your comments that we understand what we have to do to ensure our guests an unforgettable experience. Please be certain that this situation does not meet the usual standards from our resort and brand and we will take the proper measures to prevent reoccurrences like this in the future. We regret to read that your experience was not completely pleasant. We are glad to read you have enjoy the service and the property. We appreciate a lot our guest’s feedback as we use this to improve in our opportunity areas. Our protocols begin the moment you start planning a vacation to the time you return home! To learn more about our quality, safety and hygiene practices, please search for AMResorts CleanComplete Verification™ in your favorite browser.ĭear Eden1414, First I want to thank you sir for the time you invested with this overview about your personal experience here at our Resort. We will be evolving and innovating our procedures continuously and will share the newest developments as they are implemented. Our 360-degree quality, safety and hygiene system takes into account every aspect of resort operations, backed by the highest-level third-party certification. While health and safety have always been our top priorities, these new protocols further elevate our standards of quality and cleanliness, enabling you to vacation at any AMResorts® property with the ultimate peace of mind. We’re committed to redefining your travel journey with our best-in-class CleanComplete Verification™ practices. It features a protected natural area located between the reception area and the main pool section where some of the region's flowers and birds can be seen and photographed. Open-air spaces make it ideal to enjoy the warm ocean breeze. This Unlimited-Luxury(R) resort will welcome its guests with an elevated club house with spectacular views of the ocean and just steps away from some of the resort's gourmet restaurants, fitness center and spa. This brand new, adults-only, all-suite resort is only 35 minutes from the Cancun International Airport and 10 minutes from downtown Cancun, adjacent next an 18-hole signature Greg Norman golf course and in close proximity to the best golf courses, shopping centers, beachfront restaurants and nightlife in the area. Secrets Playa Mujeres Golf & Spa Resort is located in beautiful Playa Mujeres, complete with famous white sandy beaches and stunning ocean views in a privileged gated community. Secrets Playa Mujeres Golf & Spa Resort Pool.Secrets Playa Mujeres Golf & Spa Resort Rooms.Secrets Playa Mujeres Golf & Spa Resort Features.Hotels near Secrets Playa Mujeres Golf & Spa Resort.Our protocols begin the moment you start planning a vacation to the time you return home! To learn more about our quality, safety and hygiene practices, please search for AMResorts CleanComplete Verification™ in your favorite browser. Shree Somnath Maheswari Samaj Atithi Gruh.
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